Terms & Conditions

Terms & Conditions
The following Terms & Conditions apply to all use of and orders placed on vvve website vvvevvve.com. vvve reserves the right to revise the Terms & Conditions at any time. Users are responsible for keeping themselves updated with any changes. By using the website and/or placing an order on the website, you confirm that you have read and accepted the Terms & Conditions and the Privacy Policy.

Placing an order
Please make sure that you have read and understood the Terms & Conditions before you place an order. Products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation by email. If your selection of products may be lost from the shopping bag, you will be required to re-enter your selection of products. vvve does not reserve items for future purchase.

Order Confirmation
Shortly after placing your order you will receive an order confirmation by email including your order number, details of the product you have ordered and delivery details. Please note that the confirmation email is an acknowledgment that we have received your order. If you fail to receive an order confirmation 24h after placing an order, please contact us at vvvearts@outlook.com.

If the items purchased are in stock, we can fulfill your order. Once the order has been fulfilled, a shipping confirmation will be sent to your email with all shipment details. In the unfortunate event of an item being out of stock, you will be notified by email. 

Order Processing
All fine art prints sold on this website are part of limited edition collections, and the digital artwork is created in advance. However, physical production (printing, framing, etc.) only begins once an order is placed and confirmed. After confirmation, the order will be processed for production, packaging, and shipment. Please ensure all order details are correct at the time of purchase, as changes or cancellations may not be possible once the order has been confirmed and has been sent to production. 

Stock Availability
Each print is available in limited quantities. Once a print is sold out, it will no longer be available for purchase unless otherwise stated. We recommend acting promptly if you're interested in a particular print to ensure availability.

Returns and Exchanges
Due to the limited edition nature of our products, all sales are final. We do not offer returns or exchanges unless the item arrives damaged or defective. In the event of damage, please contact us within 7 days of receiving your order, providing photographic evidence, and we will arrange for a replacement.

Limited Editions
All prints are sold as limited editions, with the specific number of prints available clearly stated on the product page. Each print is marked with a unique number indicating its edition. Once the edition sells out, no further prints of that artwork will be produced.

Pricing
Prices are shown in NOK. All prices includes 5% Art Tax, production and delivery charges.

If the package is not picked up by the customer and it incurred costs as a result of this, the customer is liable for the additional costs and will be charged all costs and expenses associated with the return shipment. This includes shipping costs, taxes, fees for pre-payments, return costs, or any other added charges.

Payment
We accept the following credit- and debit cards: Visa, Mastercard and American Express. We also accept Apple Pay and Vipps.

If you cancel your order before it is processed, we will refund you through your original payment method.

The Seller may charge the Purchaser for the good from the time it is sent from the Seller to the Purchaser.

Intellectual Property
All artwork displayed and sold through this website is the intellectual property of vvve. Purchasing a print does not transfer ownership of the artwork’s intellectual property. Reproduction or resale of the artwork is prohibited without express permission.

Shipping Information
We offer free shipping for all orders within Scandinavia. Orders will be processed for shipping within 3-5 business days after production is complete. Shipping typically takes an additional 2-4 days, depending on location. 

All products are shipped with DB Schenker. Any customs fees or import duties are the responsibility of the buyer.

Please note that purchases may be subject to import charges and taxes. vvve does not accept any responsibility for any such charges or taxes. Delivery notification will be sent via SMS and email once your package is on its way. A shipment that is not collected within 8 days will be returned back to us. A new shipment can be arranged for an additional shipping fee.

Delivery
Delivery has occurred once the Purchaser or his/her representative has taken possession of the item.

If the delivery time is not stated in the ordering solution, the Seller shall deliver the good to the Purchaser within a reasonable time frame and no later than 30 days after the order is placed by the customer. The good shall be delivered to the Purchaser unless other, special arrangements are made between the parties.

Important Information
All orders are fully traceable with the provided tracking number. Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by email as quick as possible and latest 7 days after the order was placed. Some delays may occur during sales, public holidays or severe weather conditions. Delivery times are provided as guidelines only, and do not consider possible delays caused by payment authorization, stock availability and/or delays through customs.